← TRIBEST LLC

MyBodyNote Support

Contact

Questions, problems, and suggestions are all welcome at contact@tribest-llc.com. We read every message. Replies are written in English or Japanese.

When reporting a problem, it helps to include your phone model, its iOS or Android version, and what you were doing when it happened. Please do not send us your records: we do not need them, and we would rather they stayed with you.

How to use it

MyBodyNote has four tabs along the bottom: Home, Symptoms, Records and Conditions. Nothing here is required reading — you can use the app well by only recording symptoms. The rest is there for when you want it.

Recording a symptom

Start from Record a symptom on Home. You pick the area on a body map (front or back, and which side), then the symptom type, then how strong it is on a 0–10 scale. You can also give it a character — throbbing, burning, bumps and rash, and so on — and a free note. If it began earlier, set when it started instead of leaving it at now.

Record the same symptom again whenever it changes. Every entry is kept as its own point in time. Nothing you write is overwritten or averaged away later.

Following one symptom: the Course screen

The Symptoms tab lists what you are dealing with now, and shows the same thing as dots on a body map. Tap one to open its Course.

The Course screen is the history of that single symptom: a severity chart, and under it every entry you made with its date, character and note. Record current severity adds today's entry without leaving the screen. The character carries over from the last entry, so you only touch it when it actually changes.

The chart's horizontal axis is the order of your entries, not elapsed time. Three entries in one day and three entries across three months are spaced the same. The dates in the list underneath are the exact ones.

When a symptom is gone, mark it resolved. It leaves the current list and moves into your past records, where it stays for reference.

Conditions: putting related symptoms together

Say you hurt your shoulder in March. Since then you have recorded shoulder pain a dozen times, and also a stiff neck, and also some bad nights of sleep. In the app those are three separate symptoms, and read separately none of them tells the story.

A condition is a folder you make for that story. Open the Conditions tab, tap +, give it a name (“frozen shoulder”, “hay fever”, the diagnosis your doctor wrote down) and an onset date if you know it. Then use Link symptoms to attach the symptoms that belong to it. Opening the condition afterwards shows all of them together, from onset to now.

It tends to earn its keep when:

You decide what belongs to what. The app never groups symptoms on its own and never suggests that one thing caused another. A condition holds exactly the symptoms you linked to it, and you can unlink them again.

When it is over, mark the condition resolved. It moves to Resolved and stays there — a finished episode you can still open and read years later.

Life logs: what else was going on

Add a life log records the ordinary things around a symptom: meals, baths, exertion, medication, a product you switched, or anything else. Alongside them the app can keep weight, temperature and blood pressure, toilet visits, when you woke and went to bed, and your period if you turn that on.

The point is that a bad day later has context. When you open a day and see the symptom you recorded, you also see what you ate, what you took, and how you slept — laid out on the same timeline.

It is worth logging the uneventful days too. A record that only exists for bad days has nothing to be compared against.

The app will not tell you that the meal caused the rash. It puts the two on one page and leaves the reading to you and your clinician.

Taking it to an appointment: the PDF

Export records as PDF lays out a period of your records as a document you can print, or simply show on screen at the desk.

You choose the period and, more importantly, which symptoms to include. Bringing only what is relevant to this visit makes it far easier for a doctor to read than everything you have ever recorded. Trend charts are optional, and so are period records, which are off unless you turn them on for a visit where they matter. You can also choose which language the PDF is written in, which helps if you are being seen in a language other than the one you record in.

The PDF contains what you recorded and nothing else. No assessment, no conclusion, no diagnosis.

One-tap records

Waking, going to bed and toilet visits take a single tap on Home. There is nothing to confirm: the moment you tap is the record, and a mistaken tap can be undone straight away. This matters for the things you would otherwise never bother to open an app for.

The same records can also be made without opening the app at all: from Control Center on iPhone (along with what you ate), or from the Quick Settings panel on Android. Each button shows the time of your last tap, so you can check it went in without leaving the panel. See the notes further down if the buttons do not appear.

Your records

Where are my records stored?

On your phone. MyBodyNote has no account and no server, and the app never sends what you write to us or to anyone else.

On iPhone, if you use a whole-device backup such as iCloud Backup, the app's records are part of that backup, as with any other app. On Android, the app is excluded from automatic backup to Google Drive and from phone-to-phone transfer, so your records do not leave the phone that way.

Does the app use the internet?

Once at launch, to read a small file that says which version is the oldest one still supported. It sends nothing at all. The app works normally when there is no connection. See the privacy policy for details.

How do I make a backup?

Open Settings in the app and choose Export backup. The app writes a single file and hands it to your phone's share sheet, so you decide where it goes — iCloud Drive, Google Drive, a files app, another app, wherever you like. Photos you attached are included.

How do I move to a new phone?

Restoring replaces everything currently in the app. Export first if the new phone already has records you want to keep.

On Android this is the only way your records move to a new phone: they are not carried over by phone-to-phone transfer or restored from Google Drive. On iPhone, setting up the new phone from an iCloud backup of the old one also brings them across.

What happens if I delete the app?

Your records are deleted with it, because they live inside the app. There is no copy on a server for us to restore. Export a backup before deleting. (On iPhone, restoring the whole device from an iCloud backup made earlier brings the records from that backup back too.)

How do I delete my records?

Individual entries can be deleted from the record list. To remove everything, delete the app. Since the app never sent anything to us, there is nothing for us to delete on our side.

Using the app

Can I show my records to a doctor?

Yes. The app can lay out a period of your records as a PDF that you can print or hand over on screen. It contains what you recorded, nothing added.

Does the app tell me what is wrong with me?

No, and it never will. MyBodyNote records and displays. It does not diagnose, does not predict, does not tell you a number is high or low, and does not suggest a cause. Reading the record is for you and your clinician.

Does the app measure temperature or blood pressure?

No. You enter the numbers your own thermometer or blood pressure monitor shows, and the app keeps them together with everything else.

The Control Center buttons do not appear (iPhone).

They need iOS 18 or later. On iOS 18 and above, open Control Center, tap the + at the top left, choose Add a control, and look for MyBodyNote in the list.

The Quick Settings tiles do not appear (Android).

They are not added for you. Open Settings in the app and look under Quick Settings: on Android 13 and later there is an Add button for each one. On older versions, pull down the panel, tap the pencil, and drag the tiles you want into place.

The tiles are named in your phone's language, not the language you chose inside the app. They sit in the system panel, which the app cannot translate.

Can I change the language or the light and dark appearance?

Both live in Settings inside the app. Language can follow your phone's setting, or be fixed to English or Japanese on its own, and light and dark works the same way. The PDF report carries its own language setting, so you can keep the app in one language and hand over a document in another.

If something goes wrong

Before anything else, export a backup if you still can. Then write to contact@tribest-llc.com and tell us what happened. Please do not delete and reinstall the app to fix a problem: that removes your records for good.